Terms of service

Welcome to Thriya SIlks! These Terms of Service govern your use of our website, including any purchases or transactions made through it. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before making any purchases or using our services.

  1. Orders, Payments, and Pricing

1.1 Product Information: We make every effort to display accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not warrant that the information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

1.2 Placing an Order: By placing an order through our website, you confirm that you are legally capable of entering into binding contracts and that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order for any reason at our sole discretion.

1.3 Payment: All payments are processed securely through our designated payment processor. By providing your payment information, you authorize us to charge the applicable amount for your order. We accept the payment methods indicated on our website.

1.4 Pricing: All prices listed on our website are in the currency specified and exclude applicable taxes and shipping charges unless otherwise stated. We reserve the right to change prices at any time without prior notice.

  1. Shipping and Delivery

2.1 Shipping: We offer shipping to the locations specified on our website. The estimated delivery timeframes are provided for reference purposes only and are not guaranteed. Actual delivery times may vary depending on various factors, including the shipping method and destination.

2.2 Delivery Address: It is your responsibility to provide an accurate and complete delivery address. We are not liable for any delays or failed deliveries resulting from incorrect or incomplete address information provided by you.

2.3 Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. We are not responsible for any lost or damaged products during transit. However, we will make reasonable efforts to assist you in resolving any shipping issues.

  1. Cancellation and Returns

3.1 Cancellation: If you wish to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request, but once an order has been shipped, it cannot be canceled. In such cases, you may refer to our returns policy for further instructions.

3.2 Returns and Exchanges: We want you to be satisfied with your purchase. If you receive a defective or incorrect item, please contact us within 7 days of receiving the order to request a return or exchange. Unboxing video is a must required. We may require you to provide supporting documentation or photographs to validate your claim. Returns or exchanges will be processed according to our returns policy. 

3.3 Refunds: Refunds will be issued for eligible returns in accordance with our returns policy. The refund will be credited to the original payment method used for the purchase. Please note that shipping charges and any applicable taxes are non-refundable.

  1. Intellectual Property

All content, trademarks, logos, and intellectual property rights displayed on our website are the property of Thriya SIlks or their respective owners. You are not granted any rights or licenses to use our intellectual property without prior written consent.

  1. Limitation of Liability

To the extent permitted by law, Thriya Silks and its affiliates, directors, officers, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or any products purchased through it.

  1. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of Jurisdiction. Any disputes arising out of or relating to these Terms of Service or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Jurisdiction.

  1. Modifications to the Terms

We reserve the right to modify or update these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms of Service periodically for any updates.

  1. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at sales@thriyasilks.com

By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms of Service.